Public Summary
Our hospital's Outpatient Department (OPD) was receiving frequent patient complaints regarding long waiting times, overcrowding, and delays in consultations. A review of patient flow identified bottlenecks at the registration counter, consultation rooms, and...
Our hospital's Outpatient Department (OPD) was receiving frequent patient complaints regarding long waiting times, overcrowding, and delays in consultations. A review of patient flow identified bottlenecks at the registration counter, consultation rooms, and...