Return Policy

We offer refund / exchange within the first 7 days from the date of your purchase. If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange, (i) the subscribed service should not have been accessed beyond the features available under the free Member plan, and (ii) the subscription must not have been purchased on a promotional or discounted offer, in which case it may not be eligible for a return / exchange. Further, only such subscriptions are considered for a refund if the service is found to be inaccessible or materially different from what was described at the time of purchase.

You agree that there may be certain categories of subscription plans or promotional offers that are exempted from returns or refunds. Such categories would be identified to you at the time of purchase. For exchange / return accepted request(s) (as applicable), once your request is received and reviewed by us, we will send you an email to notify you about the status of your request. Further, if the same has been approved after review at our end, your request (i.e. return / refund) will be processed in accordance with our policies.

To initiate a return request, please contact us at hello@publyz.com with your registered email address and transaction reference number within 7 days of your purchase date.